Privacy Policy

1. Information We Collect

We collect information you provide directly through our assessment forms, including:

• Name and contact information (phone number, email address)
• Business information (type, revenue, location)
• Debt-related information (amount, types, payment status)
• Employment and income details
• ZIP code and state

We also automatically collect:

• Browser type, device information, and IP address
• Pages visited and time spent on our site
• Referral source and UTM tracking parameters

2. How We Use Your Information

We use the information we collect to:

• Match you with appropriate debt restructuring specialists
• Share your information with our partner service providers so they can contact you
• Improve our matching algorithms and services
• Communicate with you about our services
• Comply with legal obligations

3. Information Sharing

We share your personal information with our vetted partner debt restructuring specialists for the purpose of providing you with the services you requested. We may also share information with:

• Service providers who assist us in operating our platform
• Analytics providers to help us understand site usage
• Law enforcement or government agencies when required by law

We do not sell your personal information to unrelated third parties for their marketing purposes.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Typically, lead data is retained for up to 24 months.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent for data processing

To exercise any of these rights, please contact us using the information below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to analyze site traffic and understand how visitors interact with our website. You can control cookie preferences through your browser settings.

8. TCPA Compliance

By providing your phone number and submitting a form on our site, you provide express written consent for Back in Business and its partners to contact you via phone calls, text messages, or pre-recorded messages using automated technology. You may revoke this consent at any time by contacting us.

9. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please email us at privacy@backinbusiness.com.